ISO 9001:2008 CERTIFICATION
Teknokrat Higher School of Foreign Language is as an organization of high quality that always tries to satisfy its customers. Top management commitment thinks that insitution needs to apply integrated quality management and involve all personnel. Teknokrat Higher School of Foreign Language under the Teknokrat Education Foundation assumes that quality management application in its institution is urgent.
The institution tries to improve its quality according to the ISO 9000 standard of educational institution. Teknokrat received the ISO 9001 Certificate in 2007 and in 2008, the certification was renewed to ISO 9001:2008. The service processes that are evaluated consists of four parts; Service Quality of Planning Process, Core Process, Support Process, and Quality Improvement Process. ISO 9001 Certificate is the ultimate recognition of global quality. Teknokrat is the first university in Lampung that received the ISO 9001 Certificate. It proved that Teknokrat is ready to face the era of globalization. This achievement has made Teknokrat aware that quality is the most important thing in its application, maintenance, and continuous improvement.
’B’ ACCREDITATION FOR ENGLISH LITERATURE STUDY PROGRAM
Higher School of Foreign Language, (STBA) Teknokrat, received operational permission and legal status on April 25th 2000 and registered its status the General Directorate of Higher Education of National Department of Education Based on Letter No. 48/D/O/2000. STBA Teknokrat has a bachelor program of English Literature and two diploma programs which are English and Japanese. Teknokrat has a commitment to improve its quality in these area. Since 2011, the entire study program has received a “B” by the National Accreditation Board for Higher Education (BANPT).